![]() ![]() Note: Additional DNS servers In case of the Amazon cloud directories, you need to specify additional DNS servers that can resolve the domain name. The PCoIP Connection Manager address cannot be resolved.Įnsure the DNS server can resolve Internet addresses.ĭirectory domain name cannot be resolved.Įnsure the DNS server has an entry for the specified Amazon WorkSpaces domain name. None of the configured DNS servers are responding.Įnsure DNS server addresses have been entered correctly. Troubleshooting PCoIP Connection Manager Diagnostic Results Diagnostic Test ResultĬheck the security group of the PCoIP Connection Manager and the VPC.Įnsure that the VPC on which the PCoIP Connection Manager is deployed has a route to the Internet. ![]() You can see the current status of service availability in your area for Amazon WorkSpaces and other AWS services by going to the AWS Service Health Dashboard at. Checking current status of service availability ![]()
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